The Radiology Department expects delays in scheduling routine screening mammograms, MRIs, and ultrasounds. RADIOLOGY: Patients should make sure to get their routine radiology appointments taken care of early to avoid extended wait times. Please be on the lookout for additional information and alternate locations to have blood drawn. LAB: Patients may experience longer wait times in outpatient sample collection areas while staff adjusts to the new processes. Patients can ask the pharmacy staff for more information on how to use the ScriptCenter kiosk. The ScriptCenter, located in the Medical Mall, can be accessed 24 hours a day. For faster refill prescription pickup services, the Pharmacy recommends patients use the ScriptCenter kiosk located inside the JBSA Exchange and the BAMC Medical Mall across from the pharmacy. Patients requiring prescription refills in January should submit their refill requests prior to the GENESIS go live date on Jan. To prevent excessive wait-times, the pharmacy will move to a drop-off and pick-up prescription service starting Jan. Ěctive duty have no co-pays when using home delivery or retail pharmacies for covered medications.Ĝo-pays for a 30-day supply at a Tricare network retail pharmacy: $14 for generics, $38 for brand name, and $68 for non-formulary medications.Ĝo-pays for a 90-day supply through home delivery: $12 for generics, $34 for brand name, and $68 for non-formulary medications.New TRICARE pharmacy co-pays are effective Jan. For more information on home delivery, visit. PHARMACY: Beneficiaries should be sure to have prescription refills on hand or look into using a TRICARE network retail pharmacy or the mail-order service. Please ensure the clinic has a correct contact number on hand for referral purposes. For questions regarding a network referral, patients should contact their clinic or PCM team via secure message. SPECIALTY CARE: BAMC may need to temporarily defer specialty care to the network. Beneficiaries, other than active duty service members, DO NOT need a referral to receive care at a TRICARE-authorized urgent care center.ĬALL THE NAL! The Nurse Advice Line can triage and assist with obtaining appropriate care. If there is no availability, another option is to visit a TRICARE-authorized urgent care center for same-day, acute needs. SAME-DAY CARE: BAMC recommends first calling the appointment line, 21, to check for open or re-opened appointments due to cancellations. PRIMARY CARE: If in need of a primary care appointment between December and January, patients should make their appointment as soon as possible to avoid delays during the MHS GENESIS transition. Patients can take steps now to prepare for the MHS GENESIS implementation, to include: Over time, however, providers and patients should expect to see increased efficiencies across all healthcare activities.” “This focus on training may result in longer than routine wait times for primary and specialty care appointments and at services such as pharmacy, lab and radiology. “As with any new technology, it will take time for our staff to learn how to implement and navigate the system,” Walton explained. Based on industry averages, and the DOD’s experience, it takes roughly 90 days for healthcare teams to adjust to the new system and return to normal wait times. In preparation for this new system, “the entire health care team has been diligently training on the system for months now and will continue to do so through our Go Live date,” he added.Īs the San Antonio Market transitions to MHS GENESIS, patients can expect to see an increase in wait times and a reduction in available appointments as healthcare teams adapt office and clinic practices to new, standardized workflows. Patrick Osborn, chair, BAMC’s Informatics Steering Committee. “Modernizing the electronic health record improves the quality, safety and continuity of care for our patients,” added Col. Dorian Walton, BAMC’s MHS GENESIS site lead. “When fully deployed, MHS GENESIS will provide a single medical and dental record for service members, veterans and their families,” said Army Lt. This record will stay with service members from the time of their enlistment through veteran status. The health record delivers data to healthcare teams wherever patients receive treatment - whether it’s at a medical facility within the Department of Defense, Department of Veterans Affairs or the U.S. MHS GENESIS is the new electronic health record for the Military Health System. 9, 2021) – The San Antonio Market, to include Brooke Army Medical Center, Wilford Hall Ambulatory Surgical Center and the outlying clinics, will transition to MHS GENESIS on Jan. Army) VIEW ORIGINAL 2 / 2 Show Caption + Hide Caption – The San Antonio Market, to include Brooke Army Medical Center, Wilford Hall Ambulatory Surgical Center and the outlying clinics, will transition to MHS GENESIS on Jan.
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